How it works

From order chaos to
one calm pipeline.

Every storefront, every order, every deadline — flowing through one system your whole team can see. Here's exactly what happens, and what it's worth.

New Order
Digitising
Pre Production
Production
Dispatch
Complete
🔌

Connect in minutes, not weeks

Download your pre-configured WordPress plugin — upload, activate, done. Shopify? Paste one token. No developers, no CSV wrangling, no "integration project".

WooCommerceShopifyEtsy · manualWalk-in · phone

Zero retyping. Zero missed orders.

The moment a customer pays, the full order — line items, sizes, colours, uploaded logos — is in your pipeline. No inbox-watching, no copy-paste, nothing to forget on a busy Friday.

TWW-405991 · 3 polos + 2 hoodiesimported in 4s
🎯

Stages with teeth

New Order → Digitising → Production → Dispatch — or whatever fits your floor. Each stage carries a deadline, and the system counts working days so you don't have to.

New OrderDigitising · 1 dayProduction · 2 daysDispatch · 1 day
📣

Alerts before it's late — not after

Approaching-deadline warnings, overdue escalations to Telegram, and a morning summary of exactly what needs to move today. The "sorry, we forgot your order" phone call stops existing.

⚠ 1 day left in ProductionOVERDUE → escalated
📦

One entry, everywhere

Type the tracking number once at dispatch. It's pushed back to the originating store, the customer gets their email, and the job files itself under Complete. The loop closes itself.

DPD · pushed to storecustomer emailed ✓
Proven on a real production floor

Built by an embroidery business that runs on it daily

0
real orders processed through this exact pipeline
0
storefronts unified into one dashboard by our own team
0
digitised logos organised & searchable in the library
0
orders lost since switching — the inbox can't eat what it never holds
The infographic your Fridays deserve

Where the admin week actually goes

Before

Spreadsheet & inbox chaos

35% typing orders in by hand 25% chasing "is it done yet?" 15% hunting the right artwork 15% updating customers 10% copying tracking numbers
After

One pipeline runs it for you

80% handled automatically — import, alerts, emails, tracking 20% the human bits: quality, judgement, customers
Do the maths for your floor

How much of your week is admin, not embroidery?

Typing orders in, chasing "is it done yet?", finding artwork, updating customers, copying tracking numbers…
6.3 hrs
saved every week (≈80% of that admin disappears)
That's £4,586 a year back on the floor.
ADMIN HOURS / WEEK
Before
9.0h
After
1.8h
Start saving — free 7-day trial
The mistakes that stop happening

Every one of these has a price tag. Now they're impossible.

❌ The order that sat unseen in an inbox for a week
Auto-import: paid order → pipeline in seconds. Nothing waits on a human noticing.
❌ Stitching the customer's OLD logo version
Logo library: one searchable home per customer, thread colours recorded.
❌ Wrong size/colour from retyping into a spreadsheet
Line-item sync: sizes and colours arrive exactly as the customer ordered them.
❌ Finding out a job is late from the customer's phone call
SLA alerts: warnings fire while there's still time to fix it.
❌ Dispatched… but nobody sent the tracking number
Closed loop: tracking pushes to the store + customer email automatically.
❌ The one person who understands the spreadsheet is on holiday
Shared pipeline: the whole floor sees the same board, always current.
Under the hood

Everything you get

🔌 Store integrations — WooCommerce, Shopify & more
Connect up to unlimited storefronts (plan-dependent). WooCommerce installs from a pre-configured plugin — no settings to type. Shopify connects with one token and registers its own webhooks, with an hourly safety-net sync so nothing is ever missed.
  • Orders arrive with full line items, artwork uploads and customer details
  • Etsy, Facebook, WhatsApp and walk-in orders logged in seconds manually
  • Tracking numbers pushed back to the originating store at dispatch
🎯 Production pipeline with real deadlines
Name your own stages, set working-day deadlines per stage, and watch the board sort itself. Overdue jobs go red everywhere; a production calendar shows every job on a timeline.
  • Per-stage SLA clocks that count working days
  • Bulk stage moves, on-hold with reasons, back-order handling
  • Full audit trail of who moved what, when
🧵 Digitised logo library
Every customer's stitch files in one searchable place — company, postcode, thread colours, notes. New order from a repeat customer? Their logo is one search away, never re-digitised by accident.
📣 Alerts on Telegram — morning summary & SLA warnings
Connect a private chat or your team group in two taps. New-order pings, late-job escalations and a daily "here's your floor this morning" digest — so the day starts with a plan, not a scramble.
✉️ Customer updates that send themselves
Stage changes can trigger branded status emails ("Your order is being stitched"), and mockup approvals happen through a one-click customer link — with the approval recorded forever.
📊 Reports & exports
Orders, revenue, stage bottlenecks, delay analytics and CSV exports (plan-dependent). Know which channel makes you money and where jobs get stuck.

See it with your own orders

Seven days, every feature, no card. Or poke around the live demo first.

Start your free trial Try the live demo →